Healtime Privacy Policy
Effective Date: March 25, 2026
Last Updated: March 25, 2026
Healtime ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, platform, and services, including booking, wellness management, and related features.
1. Information We Collect
We may collect the following types of information:
a) Personal Information:
- Name, email, phone number
- Account credentials (if registered)
- Payment information (processed securely via Stripe)
b) Booking & Service Data:
- Appointment dates and times
- Treatments, packages, or wellness programs selected
- Customer preferences and notes
c) Usage Information:
- IP address, device information, browser type
- Pages visited, actions taken on the platform
- Analytics and system performance metrics
d) Communications:
- Messages via email, WhatsApp (Twilio), or in-app chat
- AI Chatbot interactions (non-medical guidance only)
2. How We Use Your Information
We use information to:
- Provide and manage our services (booking, scheduling, reminders)
- Process payments and refunds
- Communicate updates, confirmations, and reminders
- Improve our services, features, and user experience
- Generate analytics and reports for clinics/business owners
- Ensure security and compliance of our platform
3. Third-Party Integrations
Healtime integrates with several third-party services:
| Service | Purpose | Billing |
|---|---|---|
| Vercel | Hosting & deployment | Billed to client |
| Resend | Email delivery | Billed to client |
| Twilio | WhatsApp & SMS notifications | Billed to client |
| Google Calendar | Appointment sync | Free / Google billed to client |
Note: Clients are responsible for maintaining their own accounts and paying subscription fees. Healtime configures and integrates these services during onboarding.
4. Cookies and Tracking
- We may use cookies and similar technologies to enhance website functionality, track usage, and improve performance.
- Cookies are strictly for analytics, functionality, and security. No ads are served.
5. Data Sharing and Disclosure
We do not sell or rent personal information. We may share data:
- With service providers who help deliver our services (e.g., Stripe, Twilio)
- To comply with legal obligations or protect rights
- In connection with a business transaction (e.g., merger, acquisition)
6. Data Security
- All sensitive data, including payments, are processed securely via Stripe.
- We implement industry-standard security measures to protect personal data.
- Clients and users are responsible for keeping login credentials confidential.
7. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request correction or deletion of data
- Restrict processing or object to use
- Withdraw consent for marketing communications
Contact us at hello@thewebxperts.co for any privacy requests.
8. Children's Privacy
Healtime is not intended for individuals under 13. We do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this policy periodically. The "Last Updated" date reflects the current version. We encourage users to review this page regularly.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle data, please contact us: